Health Insurance

Quality and Performance

One of the factors that should be considered when choosing an insurance plan is how that plan performs based on nationally accepted clinical quality measures, member satisfaction, complaints and payment of claims. Listed below are several sources that provide more information:

Agency for Health Care Administration produces an annual report on choosing a health plan
National Committee for Quality Assurance provides an interactive report card tool that allows you to compare insurance plans
Centers for Medicare & Medicaid Services offers an interactive tool to compare insurance plans that offer Medicare coverage