If you have a complaint about your hospital visit, you should first contact the physician’s office or the hospital where the physician is on the medical staff to share your concerns. If they don’t know about your bad experience, then they cannot correct the problem.
If the problem is still not resolved, you can file a complaint with the Department of Health by downloading the DOH Consumer Complaint Form for Health Care Practitioners, or you can call the DOH Consumer Call Center at (888) 419-3456.